Terms and Conditions

Our Reservation policies:

Hacienda Rules:

Check-in 3:00 p.m.

Upon arrival, visitors must present their passport. Minors must enter with their parents or relatives, if they do not have a consanguinity link, they must present written permission signed by the parents authorizing the minor’s entry.

Visitors must provide credit card information as a guarantee for extra consumption that may be generated.

Check-out 12:00 p.m.

Guests must leave the room at this time and may go to lunch. From the time established by the hotel, the room will be taken as free and will be able to make use of it.


Early check in – late check out:

If you want to make an early check in or late check out, you must make an extra payment to ensure the availability of the room; however, if Hacienda La Sierra has availability, the established hours may be extended with a prior request.


The restaurant services are at the following hours:

Breakfast    7:30 a.m. – 10:00 a.m.

Lunch          12:45 m. – 2:00 p.m.

Dinner         7:00 p.m. – 8:30 pm.

All our rates include: 3 MEALS (Breakfast, Lunch, Dinner) + LIGHT SNACKS (Per Day)Additional drinks available for purchase.

In our Bar you will have at your disposal a wide variety of liquors, wines and cocktails.

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